Reference

buntogel Privacy Policy for Your Account

buntogel Privacy Policy explains how we collect, use and protect the details connected with your account, device and wallet activity.

Account detailsWallet recordsCookie choicesAccess requests
buntogel buntogel Privacy Policy for Your Account
CONTACT ROUTES

Reach Us About Privacy Policy

A clear contact route matters when your account details or wallet records need attention.

Account requests Ask us to correct your name, phone number or account contact detail through the…
Wallet records For a DANA, OVO, GoPay or QRIS record, send the transaction reference and date…
Privacy questions If you want to ask how a device signal, cookie or account record is…
DATA HANDLING

What We Do With Your Data

We handle account data in practical stages rather than treating every record the same way.

Account details

We use your submitted contact details to create and maintain the account, send account-related messages and complete a phone verification…

Device signals

Our systems can record browser, device and session signals linked to sign-in activity.

Cookie controls

Cookies can support login continuity, security checks and page preferences.

Payment references

We retain references needed to reconcile DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity.

Security records

Login events, verification attempts and account changes may be retained for security review and dispute handling.

Retention requests

Retention depends on the account task, security needs and applicable legal duties.

Privacy Policy Answers for Indonesia

These Privacy Policy answers address the account questions we expect before you open access. We keep the wording tied to real account steps, local wallet references and the support route, so you can decide what to share and how to request a change.

It covers account details, phone verification, device and session signals, cookies, support messages, security records and payment references connected with DANA, OVO, GoPay, QRIS or bank transfers.

We use the phone number attached to your account for account access, contact and a verification step before certain changes. We may ask you to confirm it before discussing private account details.

Yes. The policy covers transaction references and status records for DANA, OVO, GoPay and QRIS, plus bank transfer or virtual account reconciliation. We do not need your wallet password.

Yes. Contact support with the account contact detail and the correction requested. We may verify your phone or another account step first, then assess the request under applicable law.

Cookies can keep login continuity, security checks and page preferences working on your phone. Browser controls can restrict them, but you may need to sign in again for account access.

Retention varies by the account function, security need and legal duty involved. We keep records only as long as the relevant purpose requires, subject to applicable requirements and disputes.

Use the support contact shown on our site and identify your account request clearly. For a payment record, include its reference and date; access depends on local law and verification.